Correct Answer: how far the city should cap delivery app commissions
Passage Reference: when council held a hearing on a bylaw to cap delivery commissions
Why this is correct: The writer goes to a council hearing on a bylaw to cap delivery commissions. Every person in the post argues about how low that cap should be and what should come with it.
Tips: For a “mainly about” question, find the bylaw the writer names in the first paragraph. Then check what every speaker keeps arguing about.
Why the other options are wrong:
- whether restaurants should close their dining rooms: No one suggests closing dining rooms. Bourque even compares app orders with food sold to a customer at a table.
- how couriers can form a provincial union: Mulligan organizes couriers, but the blog post never talks about forming a provincial union.
- why small restaurants are moving to the suburbs: Nobody says small restaurants are moving to the suburbs. The suburbs come up only when Lundgren warns about delivery service there.
Correct Answer: Reza Lundgren
Passage Reference: a deep cap would shrink service in the suburbs
Why this is correct: Reza Lundgren answers the restaurants by saying that a deep cap would shrink service in the suburbs. So he is the one worried about outer areas losing delivery.
Tips: Look for the speaker who “warns” about what a cap would do to service. Read each speaker’s lines and ask who mentions places far from the centre.
Why the other options are wrong:
- Heloise Bourque: Heloise Bourque asks for the fifteen percent cap. She does not warn that outer areas could lose delivery.
- Afua Mulligan: Afua Mulligan worries about drivers paying for promotions, not about suburbs losing service.
- Ignatius Hartley: Ignatius Hartley wants maps to show where service changes, but he is ready to accept a moderate cap. The warning about the suburbs is Lundgren’s.
Correct Answer: books where fees cost more than a sale earned
Passage Reference: where the commission and packaging on a weeknight order often came to more than she earned selling the same food at a table
Why this is correct: Bourque wants a low cap because app costs are too high for small kitchens. Her own books show the commission and packaging came to more than she earned on a sale. That is exactly this kind of evidence.
Tips: First find Bourque’s reason for her view. Then pick the proof that would make that reason stronger.
Why the other options are wrong:
- pay slips where couriers lose money on promotions: Drivers losing money on promotions would support Mulligan’s point about couriers, not Bourque’s case about restaurant costs.
- maps where suburban trips cost more in winter: Costly winter trips to the suburbs would support Lundgren’s warning, which argues against a deep cap.
- surveys where diners say they dislike delivery apps: Bourque argues from her own costs, not from what diners think. A survey of diners who dislike apps would not support her case.
Correct Answer: every drop would earn a driver a set minimum
Passage Reference: She backs relief for restaurants only if the bylaw also guarantees drivers a minimum payment for every drop while the cap is in force
Why this is correct: Mulligan supports relief for restaurants only if drivers are guaranteed a minimum payment for every drop. The outcome she wants is a set minimum for each delivery.
Tips: Look for “only if” in Mulligan’s lines. Read the words after it and match them in other words.
Why the other options are wrong:
- drivers would pay for each free-delivery promotion: Drivers paying for promotions is the problem Mulligan complains about, not the result she asks for.
- restaurants would hire their own couriers directly: Mulligan never asks restaurants to hire couriers themselves. She wants a minimum payment written into the bylaw.
- couriers would work only inside city limits: City limits come up only in Bourque’s cap on orders. Mulligan does not want to limit where couriers work.
Correct Answer: explain how the hearing widened the blogger’s demands
Passage Reference: I walked in wanting one simple thing: a low cap, and nothing else. ... I walked out wanting more than that.
Why this is correct: The writer went to the hearing wanting only a low cap. But the writer walked out wanting a cap plus a minimum for drivers and Hartley’s maps. The post explains how the hearing changed those demands.
Tips: Read the first and last paragraphs. Ask what the writer wants readers to take away from the whole post.
Why the other options are wrong:
- report the final result of a council vote: The blog post describes a hearing, and no vote or result is reported.
- urge readers to stop ordering through apps: The writer’s shop sells through the app and never tells readers to stop ordering that way.
- defend the platforms against restaurant owners: Notice that the writer still wants a cap on the platforms’ commissions, so the post does not defend the platforms.
Correct Answer: platforms share order records with health inspectors
Passage Reference: she asks that platforms share order records so health inspectors can trace an allergen through a third-party ticket
Why this is correct: Bourque asks that platforms share order records so health inspectors can trace an allergen through an app order.
Tips: Bourque makes several requests. Read each one and match the blank to one of them in other words.
Why the other options are wrong:
- drivers carry a list of every dish’s ingredients: Bourque wants records shared with inspectors. She never asks drivers to carry lists of ingredients.
- inspectors visit each kitchen once a month: Bourque does not ask for monthly kitchen visits. She wants inspectors to get order records.
- platforms stop charging restaurants for packaging: Bourque mentions packaging as a cost, but her request is about sharing order records, not ending packaging charges.
Correct Answer: a posted notice about higher app prices
Passage Reference: wants restaurants to post a notice whenever a dish costs more on an app than at the counter
Why this is correct: Hartley, the consumer advocate, wants restaurants to post a notice whenever a dish costs more on an app than at the counter.
Tips: The comment names the consumer advocate, so find his lines in the third paragraph. Match his idea to a choice.
Why the other options are wrong:
- a price freeze on every app menu: Hartley wants higher app prices to be shown to customers, not frozen.
- a refund when food arrives cold: Hartley never mentions refunds or cold food. His idea is a notice about higher app prices.
- a public rating for each driver’s speed: Hartley never proposes rating drivers’ speed. His idea is a notice about app prices.
Correct Answer: a delivery map every three months
Passage Reference: the city releases a delivery map every three months
Why this is correct: Hartley could accept a moderate cap as long as the city releases a delivery map every three months.
Tips: The advocate’s condition comes after “as long as”. Read what he wants the city to release.
Why the other options are wrong:
- a ranking of the fastest restaurants: No one in the blog post wants restaurants ranked by speed. Hartley wants a delivery map.
- the drivers’ average pay each month: Hartley does not ask to publish drivers’ pay. Driver pay is Mulligan’s concern.
- a list of every platform’s profits: Hartley never asks the platforms to publish their profits. He wants the city to publish a map.
Correct Answer: rebate for kitchens with few tables
Passage Reference: a rebate for kitchens with few tables in the bylaw’s first year
Why this is correct: Bourque wants a rebate for kitchens with few tables in the bylaw’s first year.
Tips: The comment says “first-year”, so look for the words “first year” in Bourque’s lines. The detail you need is in that sentence.
Why the other options are wrong:
- discount on weekday lunch orders: Bourque’s first-year help is a rebate for kitchens with few tables, not a discount on lunch orders.
- grant for new delivery bags: Delivery bags are never mentioned. Bourque asks for a rebate for kitchens with few tables.
- bonus for drivers on winter nights: Winter drives come up in Lundgren’s answer, and Bourque never asks for a bonus for drivers.
Correct Answer: twenty-eight cents of every dollar
Passage Reference: the app kept twenty-eight cents of every dollar
Why this is correct: In the first paragraph, the writer says that last month the app kept twenty-eight cents of every dollar customers spent through it.
Tips: The comment asks for a number. Look for the app’s share in the first paragraph.
Why the other options are wrong:
- half of every order over thirty dollars: The post gives one share for every dollar, not half of larger orders.
- a flat fee of five dollars per order: The app took a share of each dollar, not a flat fee per order.
- ten percent of each pickup order: Pickup orders are never mentioned, and the share was twenty-eight cents, not ten percent.