Correct Answer: will complete 27 years on 10th of this month
Passage Reference: On the 10th of this month our company shall celebrate its twenty-seventh anniversary. I take this occasion to thank each of you for being a valued part of ABC Ltd.
Why this is correct: ABC Ltd. will complete 27 years on 10th of this month. The director is announcing the coming anniversary.
Tips: Separate the company's age from the calendar date in the anniversary sentence.
Why the other options are wrong:
- will complete 28 years on the tenth of this month: The announcement names the twenty-seventh anniversary, not the twenty-eighth.
- completed 27 years on the tenth of last month: The anniversary is upcoming on the tenth of this month, not already completed last month.
- will complete 27 years on the last day of this month: The event is on the tenth, not on the month's final day.
Correct Answer: its staff and clients
Passage Reference: ABC Ltd. shall ever remain indebted to the contributions of its employees. We are also grateful to our clients and customers who
Why this is correct: The director thanks its staff and clients for building the company. Employees contributed dedication, while clients gave trust, challenges, and recommendations.
Tips: Find where the company says thank you in the letter. Test each option against those sentences.
Why the other options are wrong:
- its current clients but not its employees: The director devotes a full paragraph to employees, so the thanks are not limited to clients.
- its directors and suppliers only: Suppliers are not mentioned, and the message credits the whole team rather than only directors.
- its founding members but not its current clients: The director thanks current employees and clients, not only the original twenty members.
Correct Answer: productive for the company
Passage Reference: Our company has countless achievements and accomplishments, and last year was especially productive.
Why this is correct: The director calls last year especially productive. This means the company achieved strong results during that year.
Tips: Use the exact evaluation of last year instead of inferring a different business result.
Why the other options are wrong:
- difficult despite strong results in earlier years: The director calls last year especially productive, not difficult in contrast with earlier success.
- less productive than the company had expected: Less productive reverses the positive description in the message.
- successful mainly because fewer people were employed: The company grew to more than 3,000 employees. Its success does not come from employing fewer people.
Correct Answer: mark the anniversary with thanks and a brief offer
Passage Reference: On the 10th of this month our company shall celebrate its twenty-seventh anniversary. I take this occasion to thank each of you for being a valued part of ABC Ltd.
Why this is correct: The letter announces the twenty-seventh anniversary, thanks the employees and the clients, and gives a 10% discount that ends next Friday. So the main reason for writing is to mark the anniversary with thanks and a brief offer.
Tips: Mr. Smith writes about the company's early years, its employees, its clients and a discount. Note in a few words what he says about each, then test each option against your notes.
Why the other options are wrong:
- credit the founders alone for the company's growth: The letter thanks the whole team of employees and the clients. It does not give the credit to the founders alone.
- announce a special reward for employees only: The 10% discount is for clients and customers. No reward only for employees is announced.
- offer all customers a permanent discount: The discount starts this weekend and ends next Friday, so it is not permanent.
Correct Answer: word-of-mouth recommendations from clients
Passage Reference: They spread the word faster and in a better way than any of our promotional means could.
Why this is correct: Word-of-mouth recommendations from clients help the company reach the world. Their personal sharing works better than the company's promotions.
Tips: Find where the director writes about how the company reaches more people. Read that part to the end.
Why the other options are wrong:
- personal recommendations made by its directors: The message says clients spread the word. It does not praise recommendations from directors.
- paid advertising arranged by the company: Paid promotion is described as less effective than clients spreading the word.
- promotional offers sent to every local household: No campaign to every local household appears in the announcement.
Correct Answer: business and relationship growth
Passage Reference: We plan to keep our business and relation growing with you and continue to provide you with excellent products and services.
Why this is correct: ABC Ltd. seeks business and relationship growth with its clients. The company wants both the work and the partnership to continue.
Tips: Keep both nouns joined in the director's future plan.
Why the other options are wrong:
- a temporary increase in orders during the discount: A short discount may affect orders, but the stated goal is continuing growth in the business and relationship.
- a shift from existing clients to new customers only: The company wants to continue with existing clients while reaching further, not replace them with new customers only.
- a reduction in personal contact with customers: Planning to keep the relationship growing does not suggest reducing personal contact.
Correct Answer: congratulate your company
Passage Reference: On the 10th of this month our company shall celebrate its twenty-seventh anniversary.
Why this is correct: Mike opens by celebrating the company’s twenty-seven years in business and then offers congratulations. The opening therefore expresses congratulations, rather than placing the later order.
Tips: Ask what Mike's whole reply is mainly about. Then try each option in the line and keep the one that fits.
Why the other options are wrong:
- request further information from your company: Mike does not ask for information anywhere in the reply.
- place a discounted order with your company: He mentions ordering later, but the opening purpose is to celebrate the anniversary, not to place the order.
- renew our contract with your company: No contract renewal is requested in Mike's message.
Correct Answer: behalf of our entire team
Passage Reference: Congratulations to you and your company on {2} at PQR Company!
Why this is correct: The phrase ‘behalf of our entire team’ means Mike speaks for everyone at PQR Company. It completes the standard wording ‘on behalf of.’
Tips: Say the reply sentence with every option after on. Pick the one that sounds natural in a message from one business to another.
Why the other options are wrong:
- the instructions of our purchasing manager: No purchasing manager has instructed Mike to write. The reply presents congratulations from his team, not an order from a manager.
- the recommendation of our newest client: The reply does not mention a newest client authorizing Mike to speak.
- the invitation of your founding members: The reply gives no indication that any founding members invited Mike to send congratulations.
Correct Answer: tremendous growth of your company
Passage Reference: What began as a small firm with just 20 members has grown into a business with more than 3000 employees. Our company has countless achievements and accomplishments, and last year was especially productive.
Why this is correct: The rise from 20 members to over 3,000 shows how much the company has grown. Mike credits the hardworking team for that progress.
Tips: Use the movement from 20 members to more than 3,000 as evidence of scale.
Why the other options are wrong:
- plan to serve only its original clients: ABC thanks existing clients and aims to reach the world. It does not plan to serve only its first customers.
- recent decision to stop promotional activities: The company compares client recommendations with promotion but never says promotional activity will stop.
- new focus on a smaller workforce: Growth from 20 to over 3,000 is the opposite of a move toward a smaller workforce.
Correct Answer: 20 people
Passage Reference: What began as a small firm with just 20 members has grown into a business with more than 3000 employees.
Why this is correct: The company began with 20 people. Its staff later increased to more than 3,000.
Tips: Label each number in the passage as date, anniversary age, original staff, or present staff.
Why the other options are wrong:
- 300 people: Three hundred is not given as either the starting or current workforce.
- 27 people: Twenty-seven is the number of years in business, not the number of founding staff.
- 3,000 people: More than 3,000 is the current workforce rather than the original group.
Correct Answer: next Friday
Passage Reference: Offer starts this weekend and ends on the next Friday.
Why this is correct: The ten percent offer ends next Friday. Mike plans to order before that closing day.
Tips: Locate the offer's end date because an order made before the deadline must precede that day.
Why the other options are wrong:
- the following Monday: The following Monday is after the stated Friday closing date.
- this weekend: This weekend is when the discount begins, not when it ends.
- the end of this month: The message never extends the offer to the end of the month.