I: So can you start by telling us a little about what exactly intercultural competence is? P: Well John, it’s basically the ability to communicate successfully with people of other cultures. The world where we live and do business in is changing all the time and becoming more and more culturally diverse. Any international organization requires global knowledge, global attitudes, and global skills to remain effective in the future. The failure of a large majority of business ventures with other countries because of a “culture clash” is proof that we need more intercultural competence. I: So what would you say is the most important criteria in this ability to communicate successfully? P: One of the most important criteria which you must have in order to fulfil this competency is a sensitivity to other cultures. This is certainly the case when you are working in international business. I: Can you give us an example? P: Yes of course. Let’s take a look at different countries and their business practices, for example in the Middle Eastern countries. When holding business meetings in the United Arab Emirates, some foreign business people suggest holding the meeting in the lobby of an international hotel rather than in an office. The advantage of this is that there will be fewer people wandering in and out of the meeting. Also when in the Arab countries never cross your legs when sitting, as showing the bottom of your shoe or foot is offensive.