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Practice Reading: Fill in The Blanks (Drag & Drop) ID: #5425 Communication 2
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* Drag the correct answer into all target fields
The  research  that  Professor  Albert  Mehrabian  conducted  in  the  field  of  communication  in  the  1960s  still  influences  our  understanding  today.  His  analysis  showed  that  only  seven  percent  of  a  message  is  communicated  by  the  words  we  use.  The  other  93  percent  comes  from  non¬verbal  communication.  To  evaluate  the  importance  of  voice  tone  and  facial  expression,  he  carried  out  two  .  The    involved  people  listening  to  a  word  repeated  three  times  to  express  either  like,  dislike  or  a  neutral  position.  Sometimes  they  also  saw  photos  of  fadal  expressions.  The  results  provided    that  38  percent  of  communication  comes  from  our  tone  of  voice  and  55  percent  comes  from  our  facial  expression.  The    of  7-38-55  is  widely  used  by  people  who  carry  out  communication  studies  today,  although  it  is  often  misunderstood.  It  is  not  linked  to  all  communication;  it  is  only    feelings  and  attitudes.  More  recently,  research  findings  have  shown  that  tone  of  voice  is  actually  more  important  than  facial  expressions  but  conclusions  tend  to  vary.

evidence concepts evidence process experiments concept related to distribution

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