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Practice Reading: Fill in the Blanks (Dropdown) ID: #37793 Information Overload
Instructions
We  have  all  been  in  situations  when  we  felt  that  too  much  information  was  coming  at  us.  When  this  happens,  we  feel    and  fear  that  we  will  not  be  able  to  retain  any  information  at  all.  Sometimes  it  is  not  just  the  quantity  of  communication  but  the  level  that  causes  overload.  If  the  message  contains  information  that  is  new  to  the  receiver,    processes  or  concepts  that  are  not  familiar,  then  the  chances  of  overload  increase  greatly.  The  sender  should  break  up  the  message  into  more    or  digestible  bits  and  reduce  the  amount  of  information  that  has  to  be  absorbed  at  any  one  time.  One  technique  is  to  make  a  high-level  announcement  and  then  follow  it  up  later  with  more  details.  The  sender  has  the    responsibility  to  check  that  the  receiver  has  understood  the  message.  This  means  that  a  manager  may  have  to    a  message  to  reflect  the  various  experiences  of  the  employees.  A  new  employee  may  need  repeated  explanations  before  beginning  an  operation,  whereas  an  experienced  employee  may  start  rolling  his  eyes  at  the  same  old  instructions.

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