Correct Answer: how people should respond when a crowd turns on someone online
Passage Reference: That is when the joking turned into a flood of insults
Why this is correct: The blog post describes how teasing of Laberge turned into a flood of insults. It then reports what platforms, police and employers should do about such a pile-on.
Tips: For a “mainly about” question, notice that the rescue only starts the story. Ask what every speaker in the second and third paragraphs is reacting to.
Why the other options are wrong:
- whether hockey players should be praised for helping strangers: The hockey player’s rescue only starts the story. Nobody debates whether he should be praised.
- how the city should make its crosswalks safer: The bus running a red light is a detail of the story. Road safety is never discussed.
- whether food writers should review local cafés: The café review is mentioned only as a personal memory, not as the topic.
Correct Answer: Jacinta Mailloux
Passage Reference: says most of what Laberge received was rude but not criminal
Why this is correct: Mailloux, the police sergeant, says most of what Laberge received was rude but not criminal. She adds that officers act on threats but cannot referee every insult.
Tips: Read what each speaker thinks should be done about the messages. Ask who separates messages the law can act on from ones it cannot.
Why the other options are wrong:
- Florian Lomax: Lomax wants platforms to act against abuse. He does not separate insults from crimes.
- Tancredi Menard: Menard talks about how employers react to complaints, not about which messages are crimes.
- Nerys Laberge: Laberge regrets her posts and asks people to stop messaging her parents. She does not draw a legal line.
Correct Answer: a finding that shared phone numbers stay online for days
Passage Reference: faster removal of posts that share private addresses or phone numbers
Why this is correct: Lomax wants faster removal of posts that share private addresses or phone numbers. A finding that such numbers stay online for days would show why faster removal is needed.
Tips: Lomax asks for two things from platforms. The right choice is proof of why the second one is needed.
Why the other options are wrong:
- a case of a worker fired before anyone read the post: A worker fired too quickly would support Menard’s warning about employers, not Lomax’s demand for platform tools.
- a report that police solved most online threat cases: If police already solved most threat cases, there would be less need for platforms to act, so this would not support Lomax.
- a survey showing that hockey fans enjoyed the story: Whether fans enjoyed the rescue story says nothing about platform responsibility.
Correct Answer: a manager would talk with the worker before any discipline
Passage Reference: no one should be disciplined over a viral post until a manager has read what was actually written and spoken with the worker
Why this is correct: Menard says no one should be disciplined over a viral post until a manager has done two things. The manager must read what was written and speak with the worker.
Tips: Menard’s condition is about the order of events. Read what must happen before anyone is punished.
Why the other options are wrong:
- workers would be fired as soon as complaints arrive: Menard warns against exactly this kind of panic when complaints pour in.
- police would check every complaint before employers act: Menard never involves the police. His condition is a manager reading the post and talking with the worker.
- companies would close their workers’ social accounts: Menard never suggests closing anyone’s accounts.
Correct Answer: admit knowing a little of how Laberge feels
Passage Reference: I know a tiny version of that feeling.
Why this is correct: Right before the café story, the blogger says “I know a tiny version of that feeling.” The four hundred angry messages show that the blogger has felt a small pile-on too.
Tips: When a writer tells a personal story, ask what it does for the reader. Read the sentence just before the café story.
Why the other options are wrong:
- prove that restaurant reviews are often unfair: The writer calls that review harsh but does not claim that reviews in general are unfair.
- suggest that Laberge’s posts were harmless fun: In the last paragraph, the writer says Laberge “wrote something silly”. So the posts are not presented as harmless fun.
- warn readers never to review local cafés: The blogger gives no such warning. The review story is about how a pile-on feels.
Correct Answer: a bus ran a red light
Passage Reference: pulled her back as a bus ran a red light downtown
Why this is correct: The hockey player pulled Laberge back as a bus ran a red light downtown.
Tips: The comment asks what was happening when she was pulled back. Read the first sentence of the post to the end.
Why the other options are wrong:
- a cyclist sped through the crosswalk: No cyclist is mentioned. The danger came from a bus.
- a truck backed onto the sidewalk: No truck is mentioned. It was a bus running a red light.
- a taxi swerved around a corner: No taxi is mentioned in the blog post.
Correct Answer: calm down because there were bigger problems
Passage Reference: she wrote a second post telling everyone to calm down because there were bigger problems in the world
Why this is correct: Laberge’s second post told everyone to calm down because there were bigger problems in the world.
Tips: The comment asks about her second post. Find “she wrote a second post” and read what she told everyone to do.
Why the other options are wrong:
- stop sharing the video of the rescue: No video of the rescue is mentioned. The second post told people to calm down.
- thank the hockey player in person: The second post did not ask anyone to thank the player.
- delete the first post right away: Nobody was asked to delete anything. Laberge told readers to calm down.
Correct Answer: her parents at home
Passage Reference: She has asked people to stop messaging her parents, whose home number someone posted online.
Why this is correct: Someone posted her parents’ home number, and Laberge has asked people to stop messaging her parents.
Tips: The comment says strangers were calling people who “never wrote a word”. Find whose number was posted online.
Why the other options are wrong:
- her sister at work: Laberge has no sister in the blog post. The number posted online belonged to her parents.
- the hockey player’s team: The hockey player’s team is never mentioned.
- her neighbours next door: No neighbours are mentioned. Strangers reached her parents.
Correct Answer: a one-click way to limit replies from strangers
Passage Reference: He wants a one-click way to limit replies from strangers during a pile-on
Why this is correct: Lomax wants a one-click way to limit replies from strangers during a pile-on.
Tips: Lomax wants two tools from platforms. The blank matches the first one, which is for use during a pile-on.
Why the other options are wrong:
- a paid service that deletes old posts: Lomax asks platforms to remove posts with private details, not to sell a deletion service.
- a daily limit on posts per person: Lomax wants to limit replies from strangers, not how many posts each person can make.
- a free lawyer for every user: Lomax is a lawyer himself, but he never suggests free lawyers for users.
Correct Answer: two years ago
Passage Reference: Two years ago a harsh review I wrote about a café brought four hundred angry messages to my inbox in one weekend.
Why this is correct: At the end of the first paragraph, the blogger says the harsh café review was written two years ago.
Tips: The post uses two time phrases in the first paragraph. Match the one that goes with the writer’s own review, not with Laberge’s post.
Why the other options are wrong:
- three weeks ago: Three weeks ago is when Laberge made her first post, not when the blogger wrote the review.
- last spring: The blog post never says last spring. The review was two years ago.
- five years ago: The review was written two years ago, not five.