Choosing a Mobile Plan - Marvel Education

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CELPIP Practice Reading: Reading to Apply a Diagram ID: #60107 Medium Choosing a Mobile Plan

Read the following email message about the diagram on the left. Complete the email by filling in the blanks. Select the best choice for each blank from the drop-down menu (▾).

To: 1.

students@cedarmobile.cahello@cedarmobile.cahelp@cedarmobile.cajobs@cedarmobile.ca

From: Jamie Tran
Date: March 3
Subject: Choosing a plan

Hello,

I am moving to Vancouver next month, and I would like to join Cedar Mobile. I use about 2 GB of data a month, and almost all my calls are to people in the city.

The Birch Plan looks like the best fit for my normal needs. I am glad that it includes 2.

voicemail and call displayU.S. talk and textunused data rolloverunlimited Canada-wide calls

, because my old plan did not have that.

However, I am visiting Seattle for a weekend in May. Only one of your plans offers U.S. talk and text, and it costs 3.

$64 a month$42 a month$52 a month$38 a month

. That is more than I wanted to pay each month. I also read that this plan can only be activated 4.

by phoneonlinein the appin store

, which would be fine for me. Before I decide, I have one question. The same plan also comes with 5.

a 12-month contractonline activationunused data rollover2 GB of data

, and I am not sure about that part. Could it be changed later?

Thank you,
Jamie

Using the drop-down menu (▾), choose the best option.

Jamie is mainly writing to 6.

complain about a Cedar Mobile billcancel a Cedar Mobile contractask a question before choosing a planapply for the student price

The Birch Plan would be a poor choice if Jamie often 7.

used voicemailcalled people in Metro Vancouvermade calls to other provincesused less than 2 GB of data

Jamie hopes Cedar Mobile will 8.

explain whether a plan feature can be changed latermove Jamie's unused data to the next monthactivate a plan online for Jamiegive Jamie the student price

A.I. Explanation:

Correct Answer: hello@cedarmobile.ca
Why this is correct: Jamie is not a Cedar Mobile customer yet. The general address at the top of the flyer is hello@cedarmobile.ca.
Tips: A flyer can list several addresses. Read what each one is for.
Why the other options are wrong:
help@cedarmobile.ca: The small print says help@cedarmobile.ca is for current customers. Jamie has not joined yet.
students@cedarmobile.ca: The banner says students send their ID to this address. Jamie is asking about plans, not sending an ID.
jobs@cedarmobile.ca: The small print gives jobs@cedarmobile.ca for job seekers. Jamie wants a phone plan, not a job.
Correct Answer: voicemail and call display
Why this is correct: The Birch Plan card lists voicemail and call display. Jamie is glad the plan has this.
Tips: Stay on the card the email names. Check that the feature is on that card.
Why the other options are wrong:
unlimited Canada-wide calls: Canada-wide calls are unlimited on the Maple Plan and the Spruce Plan only. Birch charges 25 cents a minute.
U.S. talk and text: U.S. talk and text is only on the Spruce Plan, not the Birch Plan.
unused data rollover: Only the Maple Plan lets unused data roll over to the next month.
Correct Answer: $64 a month
Why this is correct: Only the Spruce Plan has U.S. talk and text. Its price line says $64 a month.
Tips: First find the plan with the feature. Then read the price on that same card.
Why the other options are wrong:
$52 a month: $52 a month is the Maple Plan price. That plan has no U.S. talk and text.
$42 a month: $42 a month is the Birch Plan price, the plan for Jamie's normal needs.
$38 a month: $38 a month is the student price for the Birch Plan, shown in the banner.
Correct Answer: in store
Why this is correct: The Spruce Plan card says it can be activated in store only.
Tips: The words this plan point back to the plan in the sentence before. Keep using that card.
Why the other options are wrong:
online: Online activation is for the Birch Plan. The Spruce Plan cannot be activated online.
in the app: The app works for the Birch Plan and the Maple Plan, but not the Spruce Plan.
by phone: Only the Maple Plan can be activated by phone.
Correct Answer: a 12-month contract
Why this is correct: The Spruce Plan card lists a 12-month contract. The other two plans have no contract.
Tips: Compare the cards. A detail that only one card has is often the answer.
Why the other options are wrong:
unused data rollover: Data rollover belongs to the Maple Plan, not the Spruce Plan.
online activation: The Spruce Plan must be activated in store, so it has no online activation.
2 GB of data: The Spruce Plan gives 3 GB of data. The Birch Plan is the one with 2 GB.
Correct Answer: ask a question before choosing a plan
Why this is correct: Jamie explains what is needed and then asks one question before deciding on a plan.
Tips: Look for the sentence where the writer says what they need from the reader.
Why the other options are wrong:
complain about a Cedar Mobile bill: Jamie has not joined Cedar Mobile yet, so there is no bill.
apply for the student price: The email never says that Jamie is a student.
cancel a Cedar Mobile contract: Jamie asks about a contract but does not have one to cancel.
Correct Answer: made calls to other provinces
Why this is correct: The Birch Plan has unlimited calls in Metro Vancouver only. Other Canadian calls cost 25 cents a minute.
Tips: Think about what the plan does not cover. That shows when it would be a poor choice.
Why the other options are wrong:
called people in Metro Vancouver: Calls in Metro Vancouver are unlimited on the Birch Plan, so this is a good fit.
used voicemail: Voicemail is included in the Birch Plan, so using it costs nothing extra.
used less than 2 GB of data: The Birch Plan gives 2 GB of data, so using less is no problem.
Correct Answer: explain whether a plan feature can be changed later
Why this is correct: Jamie is unsure about one part of the plan and asks if it could be changed later.
Tips: The last question in an email usually shows what the writer hopes for.
Why the other options are wrong:
activate a plan online for Jamie: Jamie does not ask for this. The plan with U.S. calls is activated in store only.
give Jamie the student price: The student price is in the banner, but Jamie never asks for it.
move Jamie's unused data to the next month: Jamie does not mention unused data. That rollover is a Maple Plan feature.

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