Dear Mrs. Smith,

I am writing in response to your reservation request for the “Blue Oasis” vacation property. I sincerely appreciate your choosing my rental property for your family’s Christmas holidays; however, I regret to inform you that the home you’ve chosen has already been booked. The good news is that in the same neighbourhood I own another property which is larger - “Seaside Escape.” It has a pool and is desirably situated closer to the ocean. I think this house would be an excellent choice for a family with kids, such as yours, as the amenities include high speed wireless internet, video game consoles, and a four-player table tennis set, not to mention a home theatre system. Although I usually rent it at a higher rate than the slightly less roomy “Blue Oasis,” I am willing to offer it to you for the same price.

The available house is more spacious and luxurious than your original choice. This three-level villa offers a total of 4 bedrooms and 4 bathrooms that are spread out over two floors and can sleep up to 8 people comfortably. On the main level is a large living room and a formal dining room off the open gourmet kitchen. Beside the kitchen is a recreation room and a separate entertainment room with a large-screen TV. There is also a stunning outdoor pool which has a waterfall on one side and is completely surrounded by tropical landscaping to maintain privacy. Just off the pool is a large seating area with an outside shower and a large barbecue. The home's wrap-around decks overlook the elegant pool, ocean and dock. There are also many other attractions in the neighborhood, such as restaurants, movie theatres, an amusement park, and a shopping mall.

If you are interested in taking me up on this offer, please let me know by September 21st. As previously mentioned, I am willing to rent you this property for a reduced rate of $1200 a week. Please be advised that a $450 deposit must be made at the time of the reservation, and the remainder must be paid by October 31st.

I look forward to hearing from you regarding your decision.

Sincerely,

Sandro Cavalli