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CELPIP Practice Writing: Writing an Email
ID: #61206
Medium
TV Store Manager
Instructions
Read the following information. You have 27 minutes to write an email.
Write an email to the store’s manager in about 150-200 words. Your email should do the following things:
Formal email
You recently bought a TV set from a well-known store in town. However, the TV worked fine for only three days, then it shut down for no reason. You went back to the store to talk to the manager, but he was not available. So you explained the situation to the salesman, but he was very rude to you and provided no assistance. Therefore, you left without a resolution.
Write an email to the store’s manager. Your email should do the following things:
Write an email to the store’s manager. Your email should do the following things:
In your email, you should include:
- State the problem you had with the TV you bought.
- Complain about the rude behaviour of the salesman and the bad customer service.
- Describe how you want the store to resolve the problem to your satisfaction.
Write between 150 and 200 words
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