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CELPIP Practice Reading: Reading for Viewpoints ID: #63216 Medium Keep Virtual Care, but Build It Properly

Read the following editorial from a website.

The temporary billing codes that let doctors charge for video and phone visits are due to expire next spring, and the province must now decide whether virtual care becomes a lasting part of medicare. Our view is that it should, but only under rules that protect the quality of care. Many of our readers now see their doctor this way, as their letters to us make clear, and a quiet return to the old system would hurt the patients who gained the most.

Health-policy researcher Lorna Kobayashi has made the strongest case for keeping these visits. Her review of billing records found that missed appointments fell sharply once patients no longer had to drive for an hour or take unpaid time off. “A patient who sees her own doctor on a screen is better served than one who sees a stranger at a walk-in clinic,” Kobayashi said at a hearing in the legislature. She proposes that routine renewals and follow-ups stay virtual whenever the patient’s regular physician holds the chart.

Family physician Ilya Popescu, whose clinic in Barrie is among the busiest in the region, argues for more caution, and we think his concern deserves a fair hearing. He accepts virtual triage after hours. But an open-ended menu of video slots, in his view, would crowd out patients who need a hands-on examination, and some problems, such as a heart murmur or a changing mole, are easy to miss through a phone camera. Noor Karimi, who plans services for northern communities, points out that a video visit is only as good as the connection behind it, and that many remote patients also need an interpreter. She wants the province to publish standards for both before any fee becomes permanent. Patient advocate Colin Ashworth argues that a virtual visit which cannot rule out a serious illness must lead to an in-person appointment within a week.

The spring deadline leaves us time to answer these concerns without letting the codes lapse. The province should make virtual billing permanent for renewals and follow-ups with a patient’s own doctor, as Kobayashi suggests. It should also guarantee the in-person fallback Ashworth describes, fund the connections Karimi asks for, and track how often video care misses a diagnosis, which would answer Popescu with evidence rather than guesswork. We urge the health minister to announce these rules before the temporary codes run out, so that neither patients nor clinics are left guessing.

Using the drop-down menu (▾), choose the best option according to the information given on the website.

The editorial is mainly about 1.
.

Lorna Kobayashi’s position would most likely be supported by 2.
.

Who most clearly suggests that some physical signs can be missed on a screen? 3.
.

What outcome does Noor Karimi’s condition call for? 4.
.

The overall tone of the editorial is best described as 5.
.

The following is a comment by a visitor to the website page. Complete the comment by choosing the best option to fill in each blank.

Last February the highway into town closed for three days, and my grandmother had a video appointment from our kitchen table. Kobayashi is right that 6.
, and I say that as someone who once doubted her. The Barrie family physician’s fear that 7.
is one I share, and a working doctor deserved the space the editorial gave him. Karimi’s reminder that 8.
should not be forgotten by anyone drawing up the rules. As for Gran, the doctor could not rule out anything serious from what she saw on the call, so Ashworth’s rule of 9.
would have given us a date to hold on to instead of endless guessing. Before the spring deadline, I only wish the minister would 10.
.

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