Correct Answer: An airport arrivals terminal
Why this is correct: The conversation is about picking up someone arriving at the Ottawa airport (YOW). The pickup is at an airport terminal.
Tips: Airport pickups happen at arrivals terminals. When someone says 'pickup' and 'airport,' that is the location.
Why the other options are wrong:
- A: A shopping mall entrance is not the pickup location.
- B: A train station platform is not mentioned.
- D: A hotel lobby is not the setting.
Correct Answer: The assigned pickup location is unsuitable for arrivals.
Why this is correct: The woman says the booking shows 'downtown Ottawa, near Rideau Centre, which makes no sense for arrivals.' The pickup point is wrong.
Tips: The phrase 'makes no sense' tells you something is wrong or illogical. This helps you identify the problem.
Why the other options are wrong:
- A: The flight arriving too late is not the main problem.
- B: Not being able to contact her colleague is not mentioned.
- D: The fare amount is not her main concern.
Correct Answer: Calgary, approximately 9:40 p.m.
Why this is correct: The woman says 'from Calgary, landing around 9:40 p.m.' She provides both the origin city and arrival time.
Tips: This question asks for two pieces of information. Both the city and the time must match.
Why the other options are wrong:
- A: Montreal and 9:00 p.m. are both incorrect.
- C: Ottawa is the destination, not where the colleague is flying from.
- D: Gatineau is where the woman lives, not the departure city.
Correct Answer: The domestic arrivals level.
Why this is correct: The driver says 'the correct spot would be the domestic arrivals level at YOW.' This is where the colleague should be picked up.
Tips: A domestic flight is within the same country. At Canadian airports, domestic arrivals are separate from international arrivals.
Why the other options are wrong:
- A: International arrivals is wrong. It is a domestic flight from Calgary.
- B: The parking garage is not the pickup spot.
- D: Curbside check-in is for departures, not arrivals.
Correct Answer: Cancelling might result in a more expensive fare.
Why this is correct: The driver says 'Cancelling might increase the fare this late' and the woman confirms this with 'it already shows ninety-two dollars.'
Tips: When someone is reluctant to do something, listen for the consequence they want to avoid.
Why the other options are wrong:
- A: App technical difficulties are not mentioned.
- C: Her colleague not finding the booking is not her concern.
- D: Too much time to re-enter details is not the reason.
Correct Answer: To wait at the airport cell phone lot and await a call.
Why this is correct: The driver says 'I wait at the airport cell phone lot and adjust when she calls.' He offers a practical solution.
Tips: A cell phone lot at an airport is a free waiting area where drivers wait until the passenger calls to say they have arrived.
Why the other options are wrong:
- B: Going to baggage claim is not what the driver suggests.
- C: Asking the woman to update the app herself is not his solution.
- D: Directing the colleague to other transportation is not mentioned.
Correct Answer: He will notify dispatch about the change in pickup plans.
Why this is correct: The driver says 'I'll message dispatch to note the change, just in case.' He will inform his dispatcher.
Tips: Dispatch is the central office that manages taxi bookings. Notifying dispatch ensures the change is recorded properly.
Why the other options are wrong:
- A: Updating the passenger's personal profile is not mentioned.
- B: Sending a text to the woman is not what he says.
- D: Confirming with airport security is not his plan.
Correct Answer: To contact the driver after collecting her luggage.
Why this is correct: The woman says 'I'll tell her to call you after baggage claim.' The colleague should call after getting her bags.
Tips: Baggage claim is where you collect your suitcases after a flight. The instruction is to call after this step.
Why the other options are wrong:
- A: Calling immediately upon landing would be too early. She needs to get her bags first.
- C: Texting at the terminal exit is not what is said.
- D: Waiting for the driver to call is the opposite. The colleague should call the driver.
