Correct Answer: A medical clinic near a lake
Why this is correct: Speaker B says the clinic is in the Ramsey Lake Health Centre. Ramsey Lake tells you it is near a lake. This matches "A medical clinic near a lake."
Tips: Listen for place names and nearby clues like lakes or streets.
Why the other options are wrong:
- A: The transcript never mentions an emergency department. Speaker B clearly talks about a clinic, not emergency care.
- C: The pharmacy is for medication review later. Speaker B says the appointment is at a health centre, not a pharmacy.
- D: Home care is discussed separately. The main appointment is not at a nursing office.
Correct Answer: Managing on his own after discharge
Why this is correct: Speaker A says he is worried because he lives alone. This shows concern about managing after he leaves the hospital. That matches "Managing on his own after discharge."
Tips: Early concerns often appear in the first few turns.
Why the other options are wrong:
- A: There is no worry about cost at the start. Medication costs are not mentioned then.
- B: He does not complain about staying too long. He talks about leaving and what happens after.
- C: No diagnosis is discussed. The focus is on care after discharge.
Correct Answer: She realises the man is already confused
Why this is correct: Speaker A says the location sounds complicated. Speaker B then says she will walk him through each step. This shows she knows he is confused.
Tips: When one speaker reassures, it often explains why.
Why the other options are wrong:
- B: There is no talk about paperwork errors. She is explaining, not fixing documents.
- C: She does not suggest changing hospitals. She explains the same clinic.
- D: She sounds confident about the location. She names the exact health centre.
Correct Answer: There were not enough staff available
Why this is correct: Speaker B says there is a staffing shortage this week. Because of this, daily nursing visits were not arranged. This matches "There were not enough staff available."
Tips: The reason often follows words like initially or instead.
Why the other options are wrong:
- A: The man never refuses help. He asks questions and wants support.
- B: Insurance is never mentioned. The reason given is staffing.
- D: No doctor cancels anything in the transcript.
Correct Answer: At a local pharmacy after discharge
Why this is correct: Speaker B says the medication review will be done at the local Shoppers Drug Mart. This happens after he leaves the hospital. That matches "At a local pharmacy after discharge."
Tips: Pharmacy names usually signal medication tasks.
Why the other options are wrong:
- A: A nurse is not doing the medication review. It is done at a pharmacy.
- C: There is no online portal mentioned for medication review.
- D: Speaker B says it will not be done before he leaves.
Correct Answer: There is a simpler backup option
Why this is correct: Speaker B says the nurse will call by phone if video does not work. This shows a simpler backup option. That matches the answer.
Tips: Backup plans are often signaled by if.
Why the other options are wrong:
- A: Technology is not mandatory. Phone calls are allowed.
- B: She does not say it works easily. She prepares for problems.
- C: In-person care is not replaced completely. Other care still happens.
Correct Answer: By a scheduled bus service
Why this is correct: Speaker B says they booked Ontario Northland for the first visit. Ontario Northland is a bus service. This matches "By a scheduled bus service."
Tips: The final decision is often after but or instead.
Why the other options are wrong:
- B: No volunteer driver is mentioned. Only bus and taxis are discussed.
- C: Medical taxis were considered but not used.
- D: No family member is mentioned for transportation.
Correct Answer: Review the printed instructions at home
Why this is correct: Speaker B says she will print everything before discharge. Speaker A says this helps because he might forget. This implies he will review the printed instructions later.
Tips: Look for implied next steps, not exact actions.
Why the other options are wrong:
- A: He does not plan to change the appointment. He accepts the plan.
- B: He does not say he will arrange private transport now.
- D: There is no plan to delay discharge.
