Correct Answer: A youth soccer league sign-up
Why this is correct: The caller says he is registering his son for a soccer league. He clearly names the Hamilton Youth Soccer League. This matches a youth soccer league sign-up.
Tips: In problem solving questions, focus on the first reason for the call.
Why the other options are wrong:
- A: The transcript never mentions swimming or lessons. The speaker only talks about soccer registration.
- B: There is no talk about hockey or tryouts. The league discussed is soccer.
- D: Basketball is never mentioned. The focus is only on soccer.
Correct Answer: His family recently moved to Hamilton.
Why this is correct: The speaker explains he just moved to Hamilton. Because of the move, he missed the deadline. This directly explains why he registered late.
Tips: Listen for cause and effect when asking why something happened.
Why the other options are wrong:
- B: He does not say he misunderstood age groups. He correctly knows his son is Under-11.
- C: The coordinator never says the deadline changed. It only says it closed last week.
- D: School schedules are never discussed in the call.
Correct Answer: It has very limited availability.
Why this is correct: The coordinator says the U11 division is pretty full. This means there are very few spots left. It implies limited availability.
Tips: Words like pretty full usually signal limited options.
Why the other options are wrong:
- A: The coordinator does not promise more players will be accepted. He says there may be options.
- B: The U11 division is not cancelled. It is still running but full.
- C: There is no mention of preference for early registration.
Correct Answer: Registering in the U12 division
Why this is correct: The coordinator gives two choices besides the waitlist. One option is moving up to U12. This is the alternative suggested.
Tips: When you hear options, note each one carefully.
Why the other options are wrong:
- A: A recreational league is never mentioned. Only U11 and U12 are discussed.
- C: Waiting until winter is not suggested anywhere.
- D: There is no talk about open tryouts.
Correct Answer: He feels his son may not be physically ready.
Why this is correct: The man says moving up is risky because his son is small. This shows concern about physical readiness. That explains his hesitation.
Tips: Reasons often come right after a reaction word like sounds risky.
Why the other options are wrong:
- A: School schedules are never mentioned as a problem.
- B: The cost is not discussed as higher for U12.
- D: He does not say his son dislikes competition.
Correct Answer: A form, proof of address, and the fee
Why this is correct: The coordinator lists three items needed for the waitlist. He names a completed form, proof of Hamilton address, and the fee. This matches the answer.
Tips: When you hear a list, count each item carefully.
Why the other options are wrong:
- B: He clearly asks for more than an online application.
- C: A recommendation letter is never mentioned.
- D: Payment is required before a spot opens, not after.
Correct Answer: Joining the U11 waitlist
Why this is correct: The man clearly states his preference. He says he prefers the waitlist over U12. This shows his final choice.
Tips: The final choice often comes after discussion of options.
Why the other options are wrong:
- A: He does not say he will wait until next year.
- B: He decides against U12, not for it.
- C: Another organisation is never mentioned.
Correct Answer: Send payment confirmation by email
Why this is correct: The coordinator agrees to e-transfer payment today. He then asks the man to email the transfer confirmation. This is the next likely action.
Tips: Questions about next action focus on the final instructions.
Why the other options are wrong:
- A: Jersey sizes are discussed later, not next.
- C: He does not say he will wait for a call. He needs to send confirmation.
- D: Reducing the admin fee is never requested.
