Correct Answer: An indoor public swimming pool
Why this is correct: The speaker talks about the pool being closed and staff at the centre. He also names the Burlington Aquatic Centre website. This tells you the lesson is at an indoor public pool.
Tips: Listen for clear place words like pool, centre, or gym.
Why the other options are wrong:
- A: The speakers never mention a beach or lake. They only talk about a pool and a centre.
- C: There is no talk about a school or a gym. The place is a swimming centre.
- D: An outdoor splash pad is never mentioned. The lesson is a regular swimming class.
Correct Answer: There were not enough staff.
Why this is correct: The speaker clearly says there was a staff shortage this morning. This is given as the reason for the cancellation.
Tips: Focus on the first clear reason you hear for a problem.
Why the other options are wrong:
- B: Cleaning the pool is never mentioned. The problem is staff, not maintenance.
- C: The speakers do not talk about weather. Cold weather is not the reason.
- D: The class being full is never said. The issue is staff shortage.
Correct Answer: He is annoyed but polite.
Why this is correct: He says they came all the way from Brant Street. The staff replies that it is frustrating, especially with kids. This shows he is annoyed but still calm and polite.
Tips: Tone matters more than strong words in feeling questions.
Why the other options are wrong:
- A: He never argues or raises his voice. He stays polite.
- B: He is not excited. He is confused and frustrated.
- D: He is not happy about the change. He shows frustration.
Correct Answer: Receive a refund or credit.
Why this is correct: The speaker explains what happens if they cannot make the new day. He clearly says they can choose a refund or a credit.
Tips: Listen carefully after questions starting with what if.
Why the other options are wrong:
- A: Another city is never mentioned. The options are refund or credit.
- B: A private coach is not discussed. This is a public programme.
- C: Skipping a level is never offered. Only refund or credit is offered.
Correct Answer: It can be used for other programmes.
Why this is correct: The speaker says the credit works for other programmes at the centre too. This clearly explains how the credit can be used.
Tips: Listen carefully to yes or no answers with extra details.
Why the other options are wrong:
- A: There is no talk about an expiry date. The month end is not mentioned.
- C: The speaker says it works for other programmes, not only this class.
- D: Same day use is never mentioned. The credit is flexible.
Correct Answer: The centre is still planning the schedule.
Why this is correct: The speaker says the time is most likely the same but not confirmed yet. This shows they are still planning the schedule.
Tips: Unconfirmed usually means planning is not finished.
Why the other options are wrong:
- B: Payment is never discussed. The issue is planning.
- C: Permanent closure is not mentioned. The pool still operates.
- D: An instructor vacation is never said.
Correct Answer: By email and the website.
Why this is correct: The speaker says they will send another email. He also says the website will be updated. This means both email and website.
Tips: Choose answers that include all mentioned methods.
Why the other options are wrong:
- A: A phone call is never mentioned. Email is used.
- B: Regular mail is not discussed. Communication is online.
- D: A notice at the pool door is never mentioned.
Correct Answer: Choose to get his money back.
Why this is correct: The father says he might take the refund if nothing works. This shows he will most likely get his money back.
Tips: The last part often shows the final decision.
Why the other options are wrong:
- A: Another pool is never mentioned. He talks about a refund.
- B: Waiting another month is not said. He wants a solution now.
- C: A different instructor is never discussed.
